VA IT Performance Dashboard

The Department of Veterans Affairs Office of Information and Technology (OIT) faced many challenges with the collection and dissemination of IT performance data, including:

  • Manual and cumbersome processes for data collection and the reporting of the various IT performance metrics to upper management.
  • Lack of a one-stop business intelligence platform or system to host and report on the IT performance data to end users.
  • Lack of a central data warehouse database to collect and store data to be presented to the business intelligence reports.