
FNS needed to modernize its Store Tracking and Redemption System (STARS). The original STARS was a mainframe-based system that no longer supported FNS’s evolving business requirements. Based on findings from an Inspector General audit, a STARS Architecture Study, numerous opportunities for business process improvements, and continuing demand for a redesign, consolidated retailer management system, FNS initiated the project to move to a new, modernized, version of STARS. The modernized STARS provides primary automated support for the SNAP benefit redemption functions.